Privacy Policy

At Gasys (“we”, “our”, or “us”), we value your privacy. This Privacy Policy explains how Gasys collects, uses, stores, and protects your information. By using the Gasys platform, website, or mobile application, you consent to the processes described in this policy. We are committed to transparency and ensuring your data is handled responsibly and securely at all times.

1. Information We Collect

We collect data to provide reliable, secure, and personalized services across the Gasys platform. The information helps us improve features, ensure system performance, and fulfill operational requirements.

1.1 Personal Information

We use this information to identify, verify, and communicate with you.

• Name
• Mobile Number
• Email Address
• Business / Company Details
• Billing and Shipping Address

1.2 Usage Data

Automatically collected to maintain and improve system performance.

• Device information (model, OS version)
• IP Address and network logs
• App usage patterns
• Diagnostic logs
• Crash analytics

1.3 Location Data (If Enabled)

Used only for delivery tracking, identifying nearby dealers, or route optimization.

1.4 Media & File Uploads

You may upload files such as invoices, challans, KYC documents, and product images. These are stored securely and not shared without permission.

1.5 Third-Party Data

When using integrations like WhatsApp API, Google Maps, or payment gateways, certain information is shared as required by those services.

2. Why We Collect Your Information

We use your data to:

• Manage accounts and user authentication
• Process orders, quotations, deliveries, and bookings
• Generate invoices and business documents
• Send alerts through SMS, Email, or WhatsApp
• Improve performance with analytics
• Prevent fraud and unauthorized access

3. Sharing Your Information

We share your information only when required and with trusted entities.

• Cloud hosting and communication service providers
• Legal authorities when mandated by law
• Business partners in events like mergers or acquisitions

4. Data Security

We use encryption, secure servers, access control, continuous monitoring, and regular audits to protect your data from unauthorized access or misuse.We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We keep your information only for as long as necessary for service delivery, legal compliance, and internal business requirements. Data that is no longer required is securely deleted or archived.

• We retain financial records as required by tax and audit laws.
• Inactive accounts may have data archived after a defined retention period.
• Backups containing your data are automatically purged based on our security schedule.
• When you request deletion, associated data is removed except where laws require its preservation.

6. Your Rights

You are entitled to the following rights:

• Request access to your stored data
• Ask for corrections or updates
• Request deletion of your information
• Withdraw consent for optional data processing
• Request restriction of specific data processing activities

7. Children’s Privacy

Gasys does not knowingly collect information from children under the age of 13. If such data is found, we will delete it immediately.